Century 21 Champion Real Estate

These people are crooks. I resided at property in June -Sept. 2020 upon moving in I discovered a terrible roach infestation. Called and it took a month for someone to come to property. After exterminator problem still existed. I was told by an agent that in order for them to correct problem I would have to leave property. upon moving I was charged 2 months rent after vacating premises for not giving proper notice and account was placed in collections.

Then they said they had no record or file of them telling me that. The property manager Brandon Foley is a complete smug, dishonest person with a lot to say over the phone, less in person. Shame on you Century 21 fir doing people that way.

Hi we had an amazing experience renting with Century 21. Brandon has been pleasant to work with, responsive to our questions. Never had any problems or concerns with our 2 years under lease. The homeowner sold the townhouse and unfortunately they did not have anything that fit our needs or we would have continued to rent through them. We highly recommend them as a property management team. Thank you for everything.

I wish to God I could give this company a negative rating. Make sure you read your lease carefully because they have charged us for many unnecessary things. They failed to let us know the landlord was renting our townhouse again when we called numerous times asking, and when we got a new place because they weren't responding, they charged us $835 for not giving a 30 day notice.

In our lease it states that we have to call to have anything fixed instead of fixing it ourselves. When we did that for the refrigerator seal and the microwave sparking, they charged us $600 for tenent errors and denied fixing them. When we called they said they were going to take it off because we were right, they didn't and said there was no proof of that being said.

We called about our AC being fixed and it's been a year and has not been fixed. They charged us for the whole rent of July and expected us to be out on the 16th when we are moving on the 15th. They will not fix anything you put on the discrepancy list either. I can go on and on about the unprofessionalism of this company but I think I've said enough for now. Do not rent from these scam artists

Christine Fitzsimmons is the best and most helpful realtor in Jacksonville. I highly recommend her to anyone and everyone seeking assistance finding a place.

Gina Rabassi has been vital in helping me get my real estate photography business off the ground. I am so grateful to her for having faith in me to take her listing photos. Looking forward to a long professional relationship.

Now this gets tricky people. If you request a maintenance call they will get with you. But you have to realize that the homeowner is the one who pays the bill. And my homeowner is currently in Japan. So, with timezones it takes a day or so to get things fixed. Champion has a really nice staff and do try to help anyway possible. Like I am a subcontractor so my pay is up and down.

I came here 8/2018 and I was prepared for the ups and downs. Until we got blasted with a hurricane. I am a flooring subcontractor so when homes had to be dry first that put my profession in last place. So, without work, my money dwindling and crooks like Ally Storm Claims(CROOKS) we had Century21 Champion and homeowner help us out. So, if they will help me they will help you too We are still in our home today 06/01/2020. Good company to work with.

If I could give them a 0 I would. They are rude. I have not interacted with everyone there but the few I have met are rude. The neighborhood we live in is nice and the house it nice AFTER we cleaned it up once we moved in. It was not move in ready as far as cleanliness. I can not wait until our lease is up. Would like to stay in the neighborhood but will definitely rent through another company. Horrible management company.

They don't clean the houses or change carpets before move ins. Don't do annual checks or inspections. Neglectful when notified of broken appliances. Not to mention moving in August with NO AIR CONDITIONER FOR THE WHOLE WEEKEND! We had to wait for Monday. This should have been taken care of beforehand. We had to move our things into a hot, sticky unclean house.

All around not a good real estate company. Dealt with them for 3 years. Do not recommend at all. Take your business where tenants are actually appreciated and you don't have to clean up the pubes of the person who lived there before you!

I tried to be courteous and professional with Century 21. I had a pipe leak shortly after I moved in, notified Century 21, and they asked me to fix it myself. Trying to be a good tenant, I did. A tree came down on the homeowner's fence during a hurricane, again I took care of it. When the dishwasher motherboard broke, century w1 left us without once for about three months.

When I moved out I vacuumed the floors, which were all hardwood, no carpet, swept and mopped. I had the fireplace inspected and even used a Mr Vlean sponge to clean some of the closet baseboards that were dirty when we moved in. Stil, Century 21 charged me over $79 for a sweeping service, then $115 to put up a piece of plywood in the laundry room that we'd asked their maintenance guy to take down with about 4 screws.$115!

The house was in better condition when we left than we received it in, even patched up small holes from the previous tenant. They've been the most difficult property management company I've dealt with in 20 years of moving with the military.

When I moved in- three 3 electrical sockets broken were exposed, I filled out the move in check list and 2 weeks later they still didn't fix. I had crawling toddler at the time. Didn't want her to get shocked due to the code violation. I looked up the landlords info online and wrote a letter, they were fixed the next day. Century 21 Champion is understaffed and has broken processes.

They also don't understand the law. For example, my AC unit broke. I called them and did a ticket online. The home was under a warranty, and the person the warranty was with couldn't get to the home for 4 days. I called my own guy and paid $150 for a capacitor. My own money. Got it fixed the same day. Plenty of HVAC guys would have done it. It was 90 degrees out.

No HVAC is a health and safety issue in 90 degree heat. This is where the law kicks in. 4 days isn't reasonable. I sent the landlord a note to her house, that was the last straw for me that they reasonably expect me to be in a house for 4 days with no AC in 90 degree heat. They probably treat their own dogs better. There are some staff there that are friendly and nice, but they are overwhelmed.

They motivated me to buy my own home since I was paying all the repairs anyway. So it worked out. They don't respect you at a human level. That's why I'm sharing, it's personal how bad they treat you. Its very disrespectful. They think because you aren't an owner, they can treat you like a lower class person and leave you sweating for 4 days in 90 degree heat.

You gonna get this review too, I been planning this one since the summer. I would recommend all tenants look up who their owner is online and just write letters directly, it was the only way I ever got anything fixed was to go around Century 21.

Cris jurado by far is the best realtor to hit this business. Hardworking, caring, and most genuine person you will find for this area. The amount of long days and devotion she has to her job sets her above and beyond all your expectations.

Been renting from this company for years and we had some issues in the past however lately it seems to have gotten worse. I am continuously letting them know of the same issues. Out of the many things wrong with the rental property only 1 has gotten fixed after my son was injured. It's sad. 1 good note, most of the staff are friendly. Update: still a lot problems and more on top but nothing has been done. Zero stars if i could. Update 4/29: After last update, A staff member has reached out to me, will continue to update more later. Update: 4/30 moving in the right direction, open communication. Update: 5/7 Things are getting done and with better communication. Last vendor that came out to fix one of the issues was a nice, polite and honest. Update: no longer renting from them. Beware. -

Rented places in several states and numerous cities. Experience with this property management agency has been one of the smoothest by far. They are professional, clear, consistent, and fair. Would definitely recommend and use again in the future.

My Agent is Sharon Moon. This is the 1st time for me selling a home. She is awesome. She explains things clearly in terms I can understand. She has taken her personal off duty time to help me pick out what makes the home sell. She went with me to pick new vanities & sinks for both bathrooms. Helped me with the major hassles I have repeatedly had with an incompetent company that installed flooring (not carpet) in my home.

The installers trashed my home. She helped get that straight through resourses she has. She also helped me make sure I had made good choices in painting inside/outside colors along with tile & carpet choices the house has turned out awesome. She even helped me remove old dried up paint on back patio. She's easy to talk to & reassuring when I was at my wit's end several times.

She has the experience needed to make buying or selling a home an experience that will be positive. She also has patience which definitely was needed with me. I highly recommend her for all real estate needs.

Michael Matthews is the best rental agent in the city of Jacksonville. I have nothing but great service with the staff at Century 21 Champion. Everyone is kind, courteous, helpful and friendly from the receptionist to all of the agents. I am glad that they are who I now rent from and if I am ever in the market to purchase a home, Century 21 Champion will be the ONLY real estate company I will trust. I highly recommend them before you go anywhere else. 2 thumbs up and 5 stars from me.