Home Encounter

Extremely happy with the service and support that we've been receiving from HomeRiver Group. Our PM Bridgette Daniels is a rockstar! She takes great care of multiple properties acting as both PM and Leasing Agent. As a PM, Bridgette is on-site on a regular basis, making sure the property is in great condition and handling the needs of the tenants quickly and efficiently.

As leasing agent, turnovers are addressed quickly and she's helped us to place some really great tenants while keeping vacancies low. She has implemented some nice improvements that have help improve the property and upgrade the overall environment for the residents. Truly outstanding service from Bridgette and her team at HRG!

I had a great experience using Hime River as my property management company. My Property Manager, Bridgette Daniels, has been tremendous to work with. She does a great job of communicating anything that comes up and always makes herself available for questions.

Linda White is amazing and she makes sure to send out emails when it comes to events, reminders and other things within the community at Summit at Fern Hill. She's always pleasant and helpful when I have questions or request! She's amazing with follow ups and making sure community looks amazing. I experience other HOAs that don't care or it's hard to get a hold of. Definitely a better experience than when I first contacted Home River a few years ago!

Before filling out the application I called to ask if the money in the bank account would be sufficient instead of income and I was informed as long as it is 3x the yearly cost ( I was told this on two separate occasions) which I had more than enough in there). Now it does say that assets do not count as income which is one of the reasons I called ( I was unsure of their meaning of assets).

So I fill out the application only to be rejected for income. I called back the second time confused and ask about the income part and the guy tells me the same thing ( 3x the yearly cost). He is also confused as to why I was rejected and tries to transfer me to the property manager for an explanation. They do not pick up the phone and he tells me they will give me a call later.

They never call and instead chat me via their website. The property manager tells me to review the tenant criteria requirement. In the review it states that "no assets rule" I mentioned earlier. I explain to her that I was told on two separate occasions that my bank statement would be fine and they never replied. It has been 5 days since. Do not rent from this company. It's a scam like many others.

Hi, Just a quick note about our relationship with Mary Brodeur from Home River Group. Mary has been a big help with our dealings with our tenant at Evergreen in Port Saint Lucie. She has been instrumental with our negotiating of our new lease during the tumultuous times of the real estate market and the economy. She is an excellent Real Estate Pro and We appreciate all her help. She is an asset to Home River Group.

Westchester Manor in Tampa Fl is managed by HomeRiver. Managed as in they collect the HOA cause they dont do anything else. The complex was affected by the past real estate market crash, but now there ks no excuse for the conditions since everyone is paying their HOA fee. Owners are wondering where that money is going. There is no maintenance what so ever. The complex is quiet and good people leave here, but it looks run down just because the HOA is not reinvesting the money. Four years full of promises.

Linda manages our community and she has done an excellent job. She is always prompt to reply to questions, proactive in thinking through potential comments or questions, and handles a sometimes challenging job with graciousness, clear communication, and understanding. I hope she is able to manage any future neighborhood we live in!

I've been an owner/resident at Bayshore West for 10 years and as with any homeowners association there's always something to be ironed out and worked through but it always comes down to representation and proper management to maintain order and adherence to the the community rules and regulations. I feel compelled to write a review to acknowledge Linda White for her exhaustive endeavors to try and restore and maintain order here in our community.

She is diligent as well as incredibly patient considering the fact that when she came on, things were in total disarray and chaotic. We have never had a more conscientious and dedicated representative managing our property. It's clear that, at times, anyone in her position is faced with this daunting task to try and acknowledge and address all of the issues and concerns of the owners and board members concerns. She never seems to get frustrated or complaisant. She is wonderful and we are lucky to have her.

My experience with Katlyn K was phenomenal. She assisted with my property on harvest glen lane - She was not only extremely professional but was always quick in responding to my questions and concerns. She guided me in the right direction so that I could quickly proceed with my plans. She's beyond helpful and I am thankful for all of her assistance through out my process. Thank you once more for everything- Jose Gonzalez!

Our community has only been with HomeRiver for a short time but the level of professionalism, response time, and quality of service we have received has been awesome! Shout out to our Property Manager Tiffany Davis! Tiffany, you've been absolutely awesome and supportive to us and I appreciate you so much! I'm glad Brad chose YOU to manage our community!