Haverford West Apartments

After 2 years of living there, I'll admit there were issues in the first year but once those problems were resolved, it was smooth sailing. Good apartments and improved responsiveness since then- would reccomend.

I actually expected to encounter problems when they purchased our apartment complex from a different company. I have been beyond pleasantly surprised! They have been totally reasonable and easy to deal with since day one. We found out about 12 days before our current lease was up that our flight out of the US was delayed. We have four pets and are in the process of moving overseas.

We have very few options. Rather than trying to force us into a longer lease or changing the terms, they have kindly agreed to permit us to extend our lease for one more month if we need it and to give us until a week before the current lease expires to let them know. The kindness and flexibility they have shown us during a difficult time is extraordinary.

I've seen some of the negative reviews here and strongly suspect that Price's practices have changed dramatically for the better since those reviews were written and/or the negative reviews were written by people with unreasonable expectations.

Big thanks to Julie for helping us thoroughly and efficiently; answering all our questions along the way. She was very professional, gave a great quality customer service & experience and we are very happy speaking to her. Thanks again, Julie! You're the best, keep that great positive personality and smile!

Worst real estate in Virginia. Probably the slowest staff in Virginia. I asked for a maintenance request in SEPTEMBER 2019, and it still NEVER came LMFAO even after they emailed back saying they can do it. I also asked for an email for about a week straight for move out instructions, and insisted we want it sent virtually since we're not there. They kept insisting they'll send it to us until I had to actually call them and tell them to send it to me through an email.

They told me they sent it through mail, even after I said not to. Literally the attention span of a toddler. Highly do not recommend. Also, they will find ways to charge you or enter your house and annoy. Got asked like 4 times (literally a day before) if they could show our unit to people.

Julie in the main office is wonderful. She's went above and beyond to answer my questions and help out. Thank you.

Good people but terrible company as a whole. Leasing agreement filled with hidden fees, extra charges on your security deposit etc. Maintenance HAS A KEY to your apartment and will come in whenever they want to. This is only the tip of the iceberg. many more problems. Don't even bother talking to these people they prey off the ability to swindle money from college students simply because they own most good apartment locations around campus. You're company should feel ashamed of themselves. DONT RENT WITH PRICE.

This place is terrible. The don't prorate the rent if you move in midway through the month. Me and a couple of friends moved into their Mt Tabor apartments in August of 2017. The air condition didn't work within the first two weeks of us moving in. We put in a request and their solution was to give us ONE portable A/C for the common room. We were suffering in our room at night.

For three months we were without air. No one could tell us why it wasn't fixed until the maintenance man said a missing part was stuck in Houston.around the same time of the massive floods. It was eventually fixed conveniently after we didn't need it anymore. Moving forward to April-May and the air wasn't working.again. We made a request and the first maintenance guy said nothing was wrong and everything this was working perfectly.

We contacted maintenance again for the second guy to come by and tell us that it was indeed broken and needed another part. Once again, they gave us ONE portable unit and installed it in the common room. We requested more of the portable units for our personal rooms with no avail. We had to wait two more weeks before we had working air. By that time, we were in the midst of graduating and moving out (not officially as the lease was still active for another two months). Now, I am having trouble receiving my security deposit. First, they took a lot of money from us for cleaning, but we left that place spotless. Second, they have not responded to any of my emails pertaining to my lost check in the mail after I called them about it.

I do not recommend this place to anyone. I had a horrible experience here, and I would HIGHLY suggest you find somewhere else to live. Their customer service is poor and their staff are poorly equipped (especially maintenance).

Worst company I've ever dealt with in my life by far. Look at all the 1-star reviews. This company engages in borderline-illegal practices (if not fully illegal) and is completely unprofessional. There are far better property management companies in the area. Don't do business with these crooks.

The agents we have worked with have all been very nice and friendly, but the best experience with this agency has definitely been with the maintenance staff. Every single maintenance person we've interacted with in every situation from the toilet leaking to the fan not working to the pipes freezing this winter has been the nicest person we could imagine.

They're always extremely polite and friendly and have always gone out of their way to do anything they can to help us out, including going beyond the main issue and checking out any other minor thing we can think of while they're here. I can't say enough good things about the lovely people I've had the pleasure of interacting with through Price Real Estate. I would recommend Price Real Estate to anyone looking to rent in this area, if only because the people have been so fantastic.