Home Rental Services

Read your lease VERY CAREFULLY. Predatory practices. Do not recommend renting with them. Maintenance responsiveness is spotty, often taking short cuts to fix or maintain property.

Home Rental Services is a top notch property management company. You can trust that you will always be responded to, will always be taken seriously, and they work hard to give you the best home possible. I'm so thankful for them and would be renting from them forever if I had not purchased a home.

***RENTER BEWARE*** Tried to rent out a property and Caitlin was extremely unresponsive and not helpful at all when asking for documentation but never providing me information of what documentation she needed. After 4 sent emails asking what she needed to secure the property, they sent us a denied letter due to lack of documentation. We even offered to pay the full term up front in order to motivate her to respond to our emails and STILL nothing. Seemed as if Caitlin didn't want to rent us the property and was just a horrible experience at the start.

I am glad we didn't get the property because it sounds as if they would be a nightmare to work with for the full term of the lease. They dragged this case out for 2 weeks 2 days prior to moving and decided to deny us due to lack of documentation that we offered to provide but would not retract the denial letter. I never thought I would come across such a horribly ran company like this in my life. (The Property Manager sounded awesome at least) **Good luck to whoever decides to go thru this unresponsive company**

No need to say much, read all the other reviews. If you are looking to rent from this company, I'd go somewhere else. If you are looking for someone to manager your investment property, this is probably the place for you.

We rented a house through this company and when we moved in the house was a wreck. It was full of roaches & mice. As well as the fridge not working, dishwasher, and honestly many other things. I called the company right away and they were saying they had done a "full inspection" in the house before the new move in and they saw nothing wrong with it.

Obviously a lie. The whole first two months were a headache with trying to get everything fixed & rid of all the bugs/mice. Not very friendly people. Especially Oretta, tries to be nice yet makes rude comments. I would definitely not go through this company when looking for a home to rent. It's definitely very disappointing & not a good experience. Not sure how they still have business with how rude & unprofessional they are. DO NOT GO THROUGH THIS COMPANY.

My husband and I have done business with Home Rental Services for the past 14 years. When we've had questions we've found Kandy Meehan, Amy Evans-Colledge and Oretta Croushae to respond quickly and professionally.

Thank you Paul. You've always done a great job of helping us find and manage our investment properties. We appreciate you and your teams reliable and effective approach. The communication levels are remarkable, they are willing to discuss any issues that arise and rectify them in a prompt and professional manor. We would recommend Home Rental Services to anyone in the Kansas City area.

Scumbag slumlords charging you for things you say are broken on the inspection during move in. 2 years with them and maintenance is a huge hassle. On move out there will be no walk through inspection, and then they will "repair" everything without telling you. Just send you a bill threatening to go to court if not paid immediately. Tried to make me pay to fix a fireplace/chimney after telling me it doesn't work and I never touched it.

Rented 3.5 years from them and all I can say is STAY AWAY! They are unprofessional, not trustworthy, dishonest and rude. Basically a rip-off company. Just read all the other reviews. if you are an owner looking for property management, think twice about hiring such an unprofessional company, I don't want to imagine how they treat the owners. What I can say is that they looked after our property very poorly and I just got an email saying that the owner in fact cancelled the contract with them. Rightfully so I would say.

I have been pleased with the professionalism and communication with Home Rental Services for my tenure with them. I have been a landlord with this company for over 10 years. Nothing makes being a landlord easier than having a management company you can trust to care about your investment as though it were their own.

This company is difficult to deal with. We had issues at move in with toilets that hadn't been cleaned in months as well as one toilet leaking into the basement causing major ceiling damage. We called numerous times to get the repairs taken care of with no response. In addition, we had a problem with the online billing system New Years Day and were charged outrageous late fees due to rent being paid less than 12 hours late. Kandy and Oretta are unresponsive and unprofessional, save yourself the headache and do not rent a home with this company.

This is the best Home Rental management company I have ever worked with in my 19 years of moving. Not one of the best, again THE BEST! They are very thorough when it comes to protecting all parties and fair across the board, easy move-in and out. I can't thank Ms. Oretta (who has a wonderful personality) enough for her hard work and dealing with the day to day renter issues, there was never a moment that I couldn't count on her if I needed something which was rare. Thank you Home Rental Services!