Whether you're looking for commercial or residential property anywhere in Central Kentucky, First Time, Inc. has the expertise to help you find what you're looking for without all the guesswork and hassle. We offer complete property management services so you can be worry-free when it comes to your income properties. Let our experienced staff make sure that all necessary maintenance and routine upkeep are performed in a timely manner so that your property is in excellent condition year round. Keeping your tenants happy is our goal, as well as yours.
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Both residential and commercial property upkeep and maintenance is time consuming and often times a challenge. Let First Time, Inc. assist you today. For over 20 years our experienced staff has been providing routine maintenance services in Hardin County and surrounding areas. We make sure that all work is performed in a timely and professional manner.
If you're looking to rent, you'll need to fill out a separate rental application by each occupant over the age of 18. There is a $30 per adult application fee that must be paid before the application can be processed. First Time Inc. processes your application for income verification, criminal background, repossessions, evictions, credit check and personal / professional references including social media, along with prior landlord's consultations, in order to make a valid determination of acceptance for the owners we represent.
Rent is typically due the 1st of the month, with a $25 late fee accruing after the 5th. Every day after that, an additional $5 is added until rent is brought current. If you have a PayPal account, there is no extra charge to pay your rent through the link, however, if you do not, there will be a 4% fee added.
Reviews (8)
Jerry W.
Feb 21, 2022
I hired First Time, Inc. and it will be the last time. Poor communication, Short cuts and Shoddy work. The first red flag was the fact that Ken Brown wanted to charge me for an estimate. I needed 4 rooms painted, vinyl flooring put down and a Kitchen tile backsplash for my counter top. The price for the work seemed fair so I decided to hire Ken and two of his workers to complete the work.
First they began by painting which was followed by missed spots and left over paint on surfaces that didn't need to be painted. I had to point out the missed areas to be painted and cleaned up. When they went back with a second coat they did not tape off areas and were sloppy. The tile backsplash in the kitchen was being done by The Owner, Ken and his helper Dave. Dave did nice work compared to Ken.
He also had a worker named Shaun that did good repairing mistakes made by Ken. The tile I bought had some glass cuts that needed to be done but Ken did not have a glass cutter so the edges were chipped off and he just filled it in with grout in an attempt to cover it up. There is an area of tile under the counter that is leaning and doesn't have grout at the top. Ken said he did this since the tile didn't fit instead cutting the area to fit.
When the vinyl flooring was put in the dining room there was transition strip that Ken used a nail gun to tack down crooked since it broke during installation. There were quarter round pieces that were incomplete. When I brought up any defect to the owner's attention he became argumentative and pushy trying to get out of correcting any issues while making excuses.
He would ask, " What's wrong with it?", when there were obvious defects. My wife and I noticed more shoddy work once the work was supposed to be complete. I sent pictures of the chipped tile and missing grout in areas in our kitchen to Ken and arranged for him to come back to fix it. He shows up and has nerve to ask why didn't I tell him about it the day he was there and that he has been doing this for 30 plus years.
I explained to him that chipped off glass tile wasn't satisfactory work and he told me my wife and I were being too picky. He was actually upset that he had to come back and fix his own mistakes. He didn't even bring a glass cutter to make correct glass cuts so used other tile instead to make it easier. Lastly, Ken did not do a good job cleaning up after his work everyday and we had to go behind him and do it. He comes off as nice until you realize that first time isn't done correctly the first time at all. Buyer Beware!
First they began by painting which was followed by missed spots and left over paint on surfaces that didn't need to be painted. I had to point out the missed areas to be painted and cleaned up. When they went back with a second coat they did not tape off areas and were sloppy. The tile backsplash in the kitchen was being done by The Owner, Ken and his helper Dave. Dave did nice work compared to Ken.
He also had a worker named Shaun that did good repairing mistakes made by Ken. The tile I bought had some glass cuts that needed to be done but Ken did not have a glass cutter so the edges were chipped off and he just filled it in with grout in an attempt to cover it up. There is an area of tile under the counter that is leaning and doesn't have grout at the top. Ken said he did this since the tile didn't fit instead cutting the area to fit.
When the vinyl flooring was put in the dining room there was transition strip that Ken used a nail gun to tack down crooked since it broke during installation. There were quarter round pieces that were incomplete. When I brought up any defect to the owner's attention he became argumentative and pushy trying to get out of correcting any issues while making excuses.
He would ask, " What's wrong with it?", when there were obvious defects. My wife and I noticed more shoddy work once the work was supposed to be complete. I sent pictures of the chipped tile and missing grout in areas in our kitchen to Ken and arranged for him to come back to fix it. He shows up and has nerve to ask why didn't I tell him about it the day he was there and that he has been doing this for 30 plus years.
I explained to him that chipped off glass tile wasn't satisfactory work and he told me my wife and I were being too picky. He was actually upset that he had to come back and fix his own mistakes. He didn't even bring a glass cutter to make correct glass cuts so used other tile instead to make it easier. Lastly, Ken did not do a good job cleaning up after his work everyday and we had to go behind him and do it. He comes off as nice until you realize that first time isn't done correctly the first time at all. Buyer Beware!
Racheal Caswell
May 25, 2021
Dave Anderson
Nov 28, 2019
We need more Bruce's in the world! Bruce did a great job taking care of an old property we were trying to sell while out of town. Very responsive, forthright and thorough. They even fixed some things the Lowes team couldn't directly handle and saved us the cost of a replacement countertop. If I ever decide to pickup a rental I will definitely pick these guys up; I had excellent first hand experiences with them.
Wayne Cox
Nov 13, 2018
Austin McNulty
Jan 22, 2018
After Brusce had missed our appointment my pregnant wife and I were pretty upset. That said, the Bruce then wrote us a very kind letter accepting all responsibility and even went so far as to offer a potential client to rent our home to us and whoever we choose to go with as our property manager. He also sent us a gift with the apology which in my opinion completely makes up for him missing the appointment. He seems like a very genuine man and very professional.
Ethan T.
May 11, 2015
Shell Lewis
May 26, 2013
First Time Realty managed our rental property in Elizabethtown for 5 years and recently handled its sale. Doug at First Time is a consummate professional and was terrific to work with. We interviewed several management companies when we first decided to rent out our home and I'm so happy we went with First Time. They always went "above and beyond" and were professional in all their dealings with our family.
R. B.
Jul 29, 2011
I WOULD GIVE NO STARS! I had hired these individuals to repaint/stain a wood deck, simple. Initial estimate was free, prompt, and professional, but goes quickly down hill from there. During the estimate I informed the contractor, Ken Brown that our house was for sale and the sooner the job could be completed the better. He gave me a timeline of 2 weeks until the job would be done.
I signed a contract. Two weeks turned into three. They came out and power washed the deck (initially I was informed that the deck would be power washed then would require 2-3 days to dry). I was reassured when the power washing occurred that they should be out to complete the project within a few days. I waited 2 days, and called to inquire about the time First Time, Inc would be returning to complete the project, they said they would have to call me back (which they never did, I had to return the call the next day). Finally, I got in touch with someone, and Ken Brown alleged that he gave me an estimate at the job would be complete sometime a few weeks later, and this was in line with the original time frame I was given.
I informed the secretary this was false, which she reported that I needed to pay for the power washing. Once speaking with Ken Brown he stuck with his story (that he never gave me that short of time frame in the original estimate), and was charging me $300 for power washing a 9' x 9' (approx) deck. Even after expressing my extreme dissatisfaction with him and the entire business, he is completely disinterested in serving his customers. This is the First and Last Time I will ever use First Time, INC. Please don't make the same mistake I did!
I signed a contract. Two weeks turned into three. They came out and power washed the deck (initially I was informed that the deck would be power washed then would require 2-3 days to dry). I was reassured when the power washing occurred that they should be out to complete the project within a few days. I waited 2 days, and called to inquire about the time First Time, Inc would be returning to complete the project, they said they would have to call me back (which they never did, I had to return the call the next day). Finally, I got in touch with someone, and Ken Brown alleged that he gave me an estimate at the job would be complete sometime a few weeks later, and this was in line with the original time frame I was given.
I informed the secretary this was false, which she reported that I needed to pay for the power washing. Once speaking with Ken Brown he stuck with his story (that he never gave me that short of time frame in the original estimate), and was charging me $300 for power washing a 9' x 9' (approx) deck. Even after expressing my extreme dissatisfaction with him and the entire business, he is completely disinterested in serving his customers. This is the First and Last Time I will ever use First Time, INC. Please don't make the same mistake I did!
