Metro Realty

Have always loved working with Metro but Chase Donley really hit it out of the park for us! We were only just looking for a cheap student rental but he still took a lot of care in finding us a place and was extremely patient with us even when we had *multiple* rounds of roommates drop out. He was extremely responsive and he worked quickly to get us the best apartment we had viewed in a fast moving market. I swear I have not been paid off to say this haha, I'm just very pleased with the level of service. 11/10 experience!

I reached out to the them looking to rent immediately in June when the majority of Boston leases start in September. Sam Abreu at the firm connected with me and helped me find and sign a great apartment in my price range that let me move in mid-June. She made the process hassle-free and helped out every step of the way. I would have probably been staying at an Airbnb without her help. Thanks Sam!

Sam Abreu is the BEST realtor I have ever met. She documents everything thoroughly and is always there - even after finishing the application process - to answer any question and help with anything else. We've used her twice and absolutely love her! Metro is an honest company and we would love to continue using them in the future.

Metro Realty Corp is an incredible company that clearly values honesty and integrity in all of its processes! We've worked with Sam Abreu twice now and she's made us feel completely safe and secure while apartment-seeking! Metro Realty clearly values hiring honest and empathetic people and they completely flipped the script for me on the benefits of working with a realty company. Will be choosing y'all for the rest of our apartment-seeking days!

I saw the listing for an apartment online that checked all of our boxes in Brookline. We worked with Bill Hunt at Metro Realty and were quickly approved for the apartment. Bill set up an in-person tour within days, and also identified additional properties that met our criteria. He impressed us with his deep knowledge of the property, unit, and neighborhood.

Bill was very responsive and delivered prompt, thorough, answers to all of our questions. He helped us through every step of the rental process. We have friends moving to the area soon and plan to connect them with Metro Realty!

I just recently moved to Boston for a job. The move was completely last minute and I was crunched on time to find a place while starting my new job. Definitely stressful! Paul Phillips is who I worked with and he went above and beyond! Within a matter of a week, he helped me find my beautiful apartment in Somerville. He was responsive to all forms of communication: texts, phone calls, and emails.

He even met me on a Sunday (his day off) to go over the move-in and to ensure I had everything I needed for the least stressful move-in. Would recommend him to anyone and will definitely use him in the future for any future realty needs.

I had a great experience for renting through Metro Realty Corp. My broker, Samantha Abreu was really helpful in finding my a great apartment. She guided me through the entire process. I would definitely recommend them.

My husband and I were looking for our first rental in Boston, when we saw a unit posted online. Samantha Abreu contacted us, and since we were short with time (we were traveling abroad the next day), she was able to find three apartments in our price range for us to visit on the same day. She was very professional and on time. Sam guided us in the entire process and was very patient when we had issues signing the contract and making the first payment, since we were in Argentina. I have no doubt that she will be the first to know when we decide to look for our next home.

I was looking for an apt unit in Brookline during September and Metro Realty did a perfect job. My realtor Paul Phillips helped me found my ideal rental quickly and had great communication between me and my apartment management. I will recommend my realtor and this company to everyone looking for a place in Boston!

Paul was great through the entire process of leasing the apartment. He was honest and professional, and told us exactly what to expect if we were to go through the lease, if the decision were to be made. We just moved in from abroad and was having difficulties in setting up a lot of things needed to sign the lease. He was very understanding, and he helped us through a complicated process with extreme ease. Would highly recommend!

I owe Samantha Abreu an over over over due review! She made the most stressful time for me so easy. Her personality is calm, sweet, down to earth and added no pressure. She got back to me in a timely manner, and showing me listings of only what I required. She even emailed me happy birthday, the simplest kindest act. I would recommend Sam, and I am sure the entire team is amazing but Sam will go beyond for you! Thank you for xmas gift one card! I love my home!

Finding an apartment in Boston, especially the Brookline area, can be very difficult. A friend recommended Metro Realty, which was truly a game changer. Bill Hunt showed me that using a broker was certainly the easier, more efficient way to find a great apartment. Bill was really prompt with his communications, on time to our appointment, and took the time to explain not only the listing, but provided insight into the overall market, the search, good neighborhoods, etc.

I would highly recommend Bill for your search. And, as you can see from other reviews, many others have recommended Bill and Metro Realty, as well. It takes a lot of good work to receive those kinds of reviews and, it's true, you will see for yourself those reviews are all well earned.

My experience working with Metro Realty has been very positive! I first started searching for an apartment during the pandemic, before the vaccines rolled out, and Bill Hunt was incredibly respectful and mindful during the entire challenging process. He was especially prompt and supportive throughout the search, and made sure I was aware of every detail and option before applying for a lease. I currently love my new home, and would definitely recommend working with Bill for the stress that is apartment hunting in Boston!

This was by far the best and easiest experience we had finding our new home in an entirely new area from Florida to Boston and we have not only Metro Realty to thank, but Rebecca Phillips especially! We had plenty of questions and worries finding a place close to my grad school, near transportation, that met our financial needs and had things like parking laundry availability etc.

Especially as this was long distance with our preparation to move across states and with Covid-19 precautions they went the extra mile of providing virtual tours! Rebecca patiently withstood back and forth emails with all these questions, confirmations, etc on the landlords behalf between multiple units we were looking at and ultimately worked with us on finalizing details for our new rented apartment.

No background fees, sketchy practices or bombarding with pushy messages etc., I've experienced with other moves over the last 4-5 years and we much appreciated their professionalism throughout the entire process down to the key exchange. Definetly check the company out and ask for Rebecca she'll make sure you find a great place to live!

I worked with Bill Hunt and Metro Realty for two rentals and can not say enough about my positive experience. For my first rental I was so impressed by my realtor's professionalism, efficiency, and responsiveness that I did not hesitate to reach out again when it was time to move a second time. Bill offered a great selection of units, had a thorough knowledge of Greater Boston neighborhoods, and was overall a fantastic partner in the process. When time time comes for my next real estate decision, I remain confident Bill Hunt and Metro Realty will deliver the best experience I could ask for once again.

Ryan McCormick is a fabulous rental agent! My daughter will be attending Boston College in the fall and needed an apartment. We went for a visit mid-April and were constantly disappointed with the agents we interacted with - no follow up, cancelled appointments (even tho we were only there for a short time as we are based in CA), and incomplete interactions. Luckily, on our 2nd to last day in Boston, we managed to find Ryan! He's helpful, knowledgeable, patient, and CONSISTENTLY AND CONSTANTLY in communication! We are so happy with her new apartment. Would recommend Ryan to everyone and anyone! Thank you Ryan!

Paul Phillips did a fantastic job with a very tall order from me. I was moving to Boston from the west coast and needed to find an affordable apartment with a good location in under a week. Paul was there every step of the way and helped me find a fantastic unit that met every criteria on my list. I highly recommend him! Thanks Paul!

I Loved that Paul showed up, wearing a mask. My experience with him was very pleasant and helpful. I was very impressed with how fast he was able to find me a BEAUTIFUL 2 bedroom 2 bathroom apartment located in the Brookline area his knowledge in regards to how the housing market works was very impressive. He was very patient with me he responded to all of my phone calls and emails in a timely manner.

Thank you again Paul, I will definitely be referring my family and friends. Job well done! I am really grateful and thankful that you were available to help me. I guess that I will see you again when it's time to buy my frist new home. Thank you Donyell C.

Bill Hunt helped our daughter and roommate find their dream apartment. He was so easy to work with, so open to helping us with some creative thinking and research, and we couldn't be happier. We would highly recommend Bill for personal service and outstanding assistance all around.

Samantha Abreu was really great to work with and helped us to find the perfect apartment in Brookline. She was super easy going, prompt and communicative throughout the whole process. Recommend working with her!

My recent college grad daughter needed an apartment in Brighton and we used Metro Realty - "Greater Boston area's boutique realtor." Having someone "represent" us in this transaction might be a good idea - we became Paul 's client. Paul showed us a couple of places and a decision was made. Wrote a check as a deposit and to cover the background check - this is when things went BAD.

When I asked Paul if the deposit was refundable, he looked me in the eye and said "yes." Next comes COVID-19, you know, Boston shuts down and the new job my daughter was moving to Boston for is *paused.* With no income and no plan in mid-March to get Boston back to work, it's probably in everyone's best interest to cancel the lease three weeks BEFORE anyone moves in.

So immediately we contact Paul at Greater Boston area's boutique realtor - we are his client and assume he will handle contacting the landlord. Nope, Paul instructs us "Essentially, you are dealing with the landlord now, since the lease has been signed and they have been paid the deposit payment."- weird! I thought Paul at Metro Realty, Greater Boston area's boutique realtor, was working on my behalf.

I was wrong, he is working only for his behalf. In fact BEFORE we even contact the landlord he begins with a threatening tone to my daughter in his email "My manager indicated that we would have to take action against you if the fee is not paid. I don't want to see that happen, as it would most likely affect your credit score." He realizes this transaction may be dead.

It is now clear that he stopped representing us, while hiding behind his " manager." Paul wants his money for this deal that may not close. Fast foward, landlord does the right thing, cancels the contract - nobody wants a tenant that has no income moving into their building. Landlord agrees to return the deposit - done - landlord wanted nothing in return.

After weeks of waiting for the deposit return, we start to ask questions.we learned that despite Paul telling us "they have been paid the deposit payment, " Metro Realty, Greater Boston area's boutique realtor, never sent the deposit to the landlord and the deposit that I was told was refundable is now the commission on the transaction that was never closed.

You see, Paul at Metro Realty, Greater Boston area's boutique realtor, was less than honest when he said to me that the deposit was refundable because he had my daughter sign a "Fee Disclosure" that states the fee is owed "if you decide to submit an application." WHAT? Did Paul lie to me when I asked if the deposit was refundable? I feel lied to.

Imagine a world where a car salesman gets his commission for just going out on a test drive or a Realtor gets their commission without the house sale closing - well welcome to Metro Realty, Greater Boston area's boutique realtor, that will look you in the eye and tell you information that contradicts their contracts. If that sounds good to you, give Paul a call.

DECEPTION, HARASSMENT AND BULLYING BY ADAM OF METRO REALTY! Do not be pooled by internet ratings, especially for Metro Realty. As a landlord, I was deceived, harassed and bullied by vice president Adam. Initially I gave two listings to rent to this office and was going to give the third one if I was satisfied with them. He had a new guy Nick to fill a lease form apparently for the first time in his life.

I guided Nick through painstakingly, and got tired of spending hours correcting him who does not understand without repetition. I told him that it was NOT my job to train him and he had to get help within his office. Adam yet did not intervene but he caused more troubles. Adam listed my third property without my consent by himself instead of experienced broker.

I found out from other broker who was mad at me after finding out it was already listed by Adam. I demanded Adam to take it down instantly. However, Adam deceived me through Nick saying that there was an application for the apartment. So I agreed to proceed and received one month, non-refundable deposit. Adam, after 5 month later, demanded me to return the non refundable deposit using all kind of lame excuses that I owe the return of the deposit despite the clause in the receipt, ''" if we(tenants) decide to withdraw out application or fail to proceed for any reason hereafter we will forfeit one month's rent".

I lost two months rent and endless trouble and had to lower the rent as we ran into off season and had to offer extended lease instead of shorter term, thereby my loss became over 8K. I am planning to sue them. It was the first and the last time I deal with these low lives. Shame on Adam and Nick and Metro Realty who non-stop harassed and bullied me verbally and via email with no rational for weeks.

I don't go out of my way to leave reviews but my experience here was so bad I wanted to prevent anyone else from sharing the same experience. Extremely disappointed in the service I received from one of the agents at Metro Realty. I was interested in an apartment and reached out to get more info/view the apartment. Bill Hunt was beyond unprofessional.

He sent me documents to sign and asked me to sign them at my earliest convince but then proceeded to continuously call/text/email (emailed 3 times, called 2 times, left a voicemail and texted me numerous times ALL within 12 hours) while I was at work to sign documents that I didn't get the chance to thoroughly read. As I mentioned previously, it has not even been 24 hours since I reached out to see the apartment.

I even informed him that I wouldn't be able to sign or read the documents until after my shift. Yet, he proceeded to send a text making a joke out of the situation. Long story short, it's unnecessary for any agent to harass a potential client and it seems the agents here care more about the commission they get rather than helping you find the right apartment.

We worked with Jessica Hein and had a great experience. She was attentive, listened to our requirements and most importantly was honest about the process and market. We highly recommend and will use her again if needed!

My roommates and I recently worked with Samantha Abreu, to find a 3 bedroom, less than a month before we had to move out of our previous apartment. We saw our new apartment online and instantly loved it. When we contacted Samantha about our interest in the apartment, she informed us about the high level of interest in the place, and answered all of our questions before the group showing to help us be prepared to move fast in the process.

She was incredibly helpful and sweet to us throughout the entire process, and advocated for us to get the apartment (plus 2 parking spots!). Even during and after our move in, Samantha was checking in on us to make sure everything was going okay. Truly recommend!

I recently worked with Samantha Abreu to find a 3 bedroom apartment and she was fantastic! Very friendly and a great listener regarding our price point and needs. She was prompt in response times and helped move our lease process along quickly and seamlessly. We love our new apartment and are so grateful to her for all her help!

Samantha Abreu was so amazing in our apartment hunt! She helped my husband and I find the perfect apartment. The place was a hidden gem that we knew would be snatched within hours of going on the market. She worked with us and the landlord to make sure we were the first to view it and when we made the offer, she helped us so much with the application, the waiting period, etc.

When we did get the apartment she came over with the landlord and made sure everything was up to par with us. Thank you Samantha for making a difficult time be so simple, easy, and seamless.

I was looking for an apartment in my same area, and had a quick deadline. Samantha Abreu called me as soon as I e-mailed about an inquiry and stuck with me until the day I signed the lease. She was transparent, honest, and kind every step of the way and I found the perfect place! As an international student it's also so hard to make sure you're credible, no matter how long you've been in the US, and she truly advocated for me as well. Thank you!

Jessica Hein helped my roommate and I find an apartment in Brighton. Despite our lower budget, she found us an amazing apartment that we love very much. She went all in to make sure that we got the apartment and if I ever have to move again, I will be contacting her. She is an absolute delight and will give 110% of herself to find you a home you can feel happy in. Thanks Jessica!

Metro Realty is an outstanding realty company. They cater to the needs of their residents, are very easy to communicate with, and even sent all the tenants gift baskets for Christmas at our building. Professional and courteous - five stars!