JB Goodwin Residential

I am a first-time home buyer, and I had the honor of having Victoria Zambrano as my first realtor. She was very professional and friendly. In my first meeting with her, I felt comfortable, and she took the time to listen to my specifications of the homes I was interested in. She was patient with me and answered all my questions. She explained all the options I had and how to move forward.

She loves what she does and understands the housing market. She was always prepared. She went above and beyond to work around my schedule as we toured homes. No time was wasted, and she always gave me her honest options on the properties we saw. She prioritizes her clients' satisfaction above anything else. She is optimistic, has great attention to details, and is very knowledgeable.

When the time came to put in offers, she explained my options and everything in detail. With her suggestions and strategies, we were able to aggressively tackle the competitive housing market. Ultimately, her strong work ethic and tenacity made it possible for me to close on a home I absolutely love. I highly recommend Victoria to anyone selling or buying a home!

My husband just recently accepted a new position in San Antonio and we needed to find a rental quick. We contacted Taylor Sutlive and within 24 hours, he had multiple houses lined up for us to choose/tour. He was incredibly professional, on time and knowledgeable about the rental properties. He also answered all of our questions, stayed within our budget and found multiple homes within our desired area.

The process was smooth and Taylor ensured we had a great experience. We will definitely be using him for when we buy a house. Reach out to Taylor if you have any rental/buying needs, he's the guy!

Working with Melissa Moran has been our best decision ever! She was extremely honest, upfront, fast, and was able to find us a great house that fit right in our price range and our needs! She was extremely communicative and easy to reach to answer any of our questions at all times, since we were out of state. Since our first appointment, we felt we were in good hands, 3 months after that, we got our house contract! Thank you Melissa for all your hard work!

I had the pleasure of working directly with Nikki O'Rourke for some of my business needs. She was absolutely spectacular. She always listened attentively to all of my requests, was respectful in all of our interactions and exuded so much professionalism. She truly blew me away. I can confidently say I would 100% trust her to help me with any real estate needs. Her selling skills are amazing. Such a pleasure to work with. Thank you Nikki!

I recently had the extreme pleasure of being able to work with Courtney Sims. Courtney was able to handle all of my many questions and professionally and quickly walk me through the process of selling my home. Courtney was so helpful, diligent, responsive and patient that I cannot speak more highly of her or her company. Living 7 time zones away I was able to feel completely comfortable and confident with all interactions.

I can honestly say that my deal would not have gone through without her assistance. If you are in the market to buy or sell Courtney and JBGoodwin are the choice for you. You needn't look further.

First time home buyer in an insane market and I was incredibly lucky to have Nikki O'Rourke as my first realtor. She is incredibly knowledgeable, professional (yet personable!), patient, and ethical. You can tell she truly has her client's best interest at heart, which was extremely refreshing in an industry where most are just trying to close deals or work with those with a high budget.

She never tried to push me past my limits and gave her honest opinion on properties whenever asked. Nikki truly listens to what your wants and needs are and delivers. She did not waste time taking me to properties that did not align with my specifications, which is highly appreciated! When it came to placing an offer, she really made me feel at ease by helping me understand the process and answering all of my questions.

She was also able to offer me advice on ways to make my offer more appealing without having to go above budget. Ultimately, her suggestions are what helped me land the home. I highly suggest Nikki to anyone!

I had the pleasure of working with Kristie Benavidez when I bought my house. She is very knowledgeable and informed of the current market and was always helpful in looking at houses. She brought a viewpoint to looking at houses very similar to my late wife and I appreciate her honesty and tact. She did an amazing job of finding my house and I am now a proud home owner. Great energy and a delight to work with. I believe that she is an asset to anyone looking to buy a home.

We give our Real Estate Agent Martha Hodge 5 stars, only because, 10 stars are are not available to give. Martha showed kindness and professionalism throughout our search for a rental home in a new city. Martha helped us navigate the area and taking the time out of her busy schedule to accommodate our schedule. When we were not able to make the 2 1/2 hour drive, Martha took the time to drive to multiple homes to show us the homes via video, even going out in the pouring down rain to show us multiple homes and the complete outdoor perimeter of each, while we were at our own home out of the rain. Martha kept us updated every step of the way and made sure we were completely happy and satisfied with the home and the area.

We never felt any pressure from Martha, only absolute professionalism and making sure she did all that she could to make us comfortable and happy with our new home in a nice neighborhood. We are very appreciative of the time, effort and attention Martha gave us throughout the stress of moving to an unfamiliar city and we highly recommend Martha Hodge as your forever Real Estate Agent you will not be disappointed.

Mrs. Lori was great and very professional. She was able to help us secure our new home. Trust me she had a lot of patience and that was a great feeling. My wife and I felt very comfortable with her realizing she understood the criteria that we was looking for in a house. With us living out of state, Mrs. Lori made sure our virtual viewing experience was phenomenal. I would highly recommend Mrs. Lori to anyone and you will not be let down at all.

Jacki Morris was our realtor and worked with us from out of state. It was an excellent experience all the way around. She was accommodating, knowledgeable, friendly and made great referrals to ancillary services like contractors and utility providers. We highly recommend Jacki for her experience, knowledge of real estate, knowledge of the city, and her friendly personality. Thank you Jacki! Sincerely, Josh, Astrid and Roma

An amazing experience with JB Goodwin finding a home that fit us. Our agent, Lesley Sullivan, was very professional, working above and beyond to ensure we were happy during this whole process. I highly recommend her and will us her again in the future.

My wife and I were so impressed by the service, attention, guidance and professionalism of Nelly. She made our first home buying experience very enjoyable (as much as it can be ) and took as much time as was needed to find just the right place for us. We couldn't recommend them highly enough. Thank you for all your dedication, we will be eternally grateful!

Courtney Sims was great! We started our journey to find a rental back in May. The process was a challenge and she stuck with us for 3 months! She was diligent in helping us look at properties, and was very informative about each property we saw. She was so kind and responsive when I had a question and always followed up when she didn't have the answer right away.

Her patience and resilience in helping find a place that suited my needs was really phenomenal. Definitely appreciate her and her service. She will be the first I call when I'm ready to buy a home!

Leigha Sutton made the buying and selling of our homes a pleasant experience! Her knowledge and skills were top-notch, and she really understood what we were looking for in a new home. Leigha was prompt and on top of all of the documents (there were tons!) and was able to navigate despite some huge challenges that popped up and surprised us. I would recommend Leigha and use her again, as well as JBGoodwin.

Jasmine Rios is the one you want! She is proactive, very professional, attentive and polite. We were always in contact and she answered all of our questions with urgency. We felt as if we were the only ones in the world with her. With her help we found a home that we love. I recommend her services a 100%!

AWESOMENESS. is the one word. If you need something SOLD fast and someone to Represent your best interest she is the person to call. Talented, Responsive and provides outstanding guidance. She Sold our Land in about 3 hours, unbelievable (Cash). We are gonna use her for our House Sale and I would refer her to all family and friends. ~John A.

Jacki Morris was an excellent resource for us at every stage in the process. We moved from out of state and she helped us understand the lay of the land before we ever got into town. As we saw houses our plans/desires shifted and she worked with us. She is an excellent communicator and as first time home buyers she walked us through every step of the process. I am so thankful for her skills in organization and logistics, she was always on the ball and helped us snag a house we love! I highly recommend her.

April Kerr & Glenn Kerr Jr were an amazing realtor group to work with. They were attentive, direct, motivated, timely, friendly and persistent. They knew my family's criteria and did everything possible to put us in our dream home. Day and night they gave us the confidence that we would find exactly what we were looking for within our budget. Thank you both for a wonderful experience and for helping us find and secure exactly what we wanted.

I can't say enough about Mark Massey, he was not only professional he was extremely helpful and listened and understood my wants and needs. Mark treated me like family and made sure I was well taken care of! I will definitely use him to sell and buy any other homes! I highly recommend him to help you and your family.

Don't do business with these people. They are unreliable. Went to an open house in Harker Heights, TX. Drove 15 miles from Temple, TX. This was posted and announcements sent out through Zillow. When I got there, no realtor, no open house. Called the first agent listed and also sent her a text. She said she was out of town but would try to reach the person who was assigned to hold the open house. She said that person was not responding. This is not a way to run a business. Very unprofessional. I wasted my time, my daughter's time, plus gas!

My husband and I had just moved into town and were sleeping on an air mattress at my friends place while trying to find a rental. As you might think, we were trying to find a place immediately so we could settle in. We met JB Goodwin's agent Mike Jones when he was showing us one of the properties he represents. He was very honest with us about the listing and after telling him the property was not a good match for us, he told us to reach out to him if we wanted to see any other properties.

He told us to check out a website and get back to him with addresses, and he would be available all weekend for showings. Less than 2-3 hours after leaving him on a friday, we sent addresses, and he messaged back, offering to go see the properties *that night* and the next morning (saturday). We met up with him that night (friday night) at 6/7pm to see more listings and then met him again, the next day to see more.

We sent out an application that saturday and then again on Monday, which ended up being the listing we would get. He also got the listing for $100 less than asking price. Mike was exactly what we needed to get off the air mattress and into our new place as quickly as possible. It took us 8 days from the day we got to Austin to get the keys to the rental. Mike is extremely fast to reply and seemingly always available.

He is a great guy and we enjoyed our time spent with him. The only critique is that we did all the internet searching to find the properties we wanted to see. For me, this isn't really a negative because I like to have control of that so I know what is on the market. We really just needed an agent to be going at the same pace as us, which is exactly what we found with Mike. We recommend him! Thanks again Mike!

I reached out to a particular agent who was listed through zillow on a property. After not hearing back for several days I called the company and someone showed me the property "filling in." I filled out an application and was told there was another applicant, I was then questioned in depth about my history. Well beyond the appropriate rental history questions.

After waiting quite some time because everyone was "out of town" my application was not chosen. There was no explanation why. Do yourself a favor and go with any other realtor.

Based on previous experience, I thought a realtor's job was to set up a search for you and send contracts to sign. That was really all we got with our realtors in the past. We used Dave Chastain from JB Goodwin to help us with an investment property and he went above and beyond our expectations. In addition to always meeting us for showings, he was also available to meet us at the property to meet with contractors.

He walked us through all of our options and helped with every step of the way through the offer, contracts, the home warranty, the closing and everything in between. I highly recommend Dave and will continue to use him for future investment properties as well as our next dream home.

Been here since 2005 and they are extremely responsive to issues with the rental. If I message Mindy I usually get a response within a day and issues are taken care of quickly. Makes living here very pleasant.

I did a google search of an agents name, planning to reach out to her to start my rental search. Amy (not sure if it's a real person or an autobot) messages me saying "not wanting to interrupt, but let me know if i can help" i felt weird but figured i could explain what i was looking for and when. She asked several questions and then informed me someone would reach out with available listings. I've waited a few days and haven't received a call or email, so i went back to the website.

I started the chat this time to ask if i should reach or to specific agent or if someone would contact me soon. (I don't want to be in communication with 2-3+ agents, for the sake of some doing work and not getting paid for it) I posted photos of how that went. I don't know if it's an autobot or person, either way it was enough for me to chose another agency to approach.

We worked with Ella Melberg to find a rental property this summer. Communication was great and she took the time to show us all the units we were interested in. We ended up finding a gem that we had to work directly with the owner to secure, but we will definitely look to get help from Ella next time we are on the hunt.

Was very disappointed with this Realtor and Divyaksh "DAVE" Kapur. When calling upon a property for lease it was very hard to get anyone that knew about the property for lease. After hearing from them, come to find out the property was not ever post on MLS yet. We were the first in line and communicating with "DAVE" was difficult. I will spare the rest of the communication problems we had. We feel we were discriminated on and are seeking legal advice of how to handle this. Never thought as a Caucasian I would be so upset about being discriminated upon. :

Agent Ofelia Tomasek helped me sell my home in East Austin and also helped relocate to a new area. If I ever buy another home, I'll definitely be going with Ofelia again. Go local, chose JB Goodwin!