With over a quarter century of experience, PCH Property Management is a professional real estate and commercial and residential property management team serving the Sacramento, CA region. We are committed to providing timely, accurate and professional solutions to our investment clients and quality, well-maintained properties for our customer tenants.
We are pleased to provide a full staff that provides quick and responsive service. When you call PCH Property Management, someone answers the phone. We combine this personal, responsive service with the latest technology to streamline the rental process.
We are pleased to provide a full staff that provides quick and responsive service. When you call PCH Property Management, someone answers the phone. We combine this personal, responsive service with the latest technology to streamline the rental process.
Services
PCH Properties is a locally owned and operated full-service real estate management and sales company with over 50 years of combined experience in the Sacramento and Northern California area. Our mission is to provide our customers with superior management services while providing timely, accurate, and professional solutions for their commercial or residential property(s).
Due to current rental market conditions available homes are scarce and demand is high. Many of our available rental homes are applied for by multiple applicants, often within hours of having been posted online and sometimes sight unseen. In order to offer the fairest process to our customers and applicants, PCH Property Management processes applications on a "first come, first served" basis.
We are pleased to offer quality, well-maintained properties and personal, attentive tenant services. We also provide our residents access to the latest technology for the utmost in convenience. We encourage residents to activate their personal Tenant Portal. When activated, you can sign up for monthly email rent payment reminders and schedule, pay and track rent payments from any tablet or smartphone.
PCH Properties Inc. provides our clients with superior management services. Our experienced staff will supply timely, accurate and professional solutions for your commercial and/or residential investment property. Our professional and experienced team offers our investment property owner clients a full range of valuable management services.
Reviews (11)
Samuel Nunez
Jun 15, 2022
Would give zero Stars if I could. They collect a non-refundable fee up front before even viewing the property. If you don't end up liking the property, you don't get the fee back. Most property Management places in Midtown don't do this. Would avoid working this this property management company if possible.
Marlys Hussey
Oct 14, 2021
PCH Property Management has been my management company for a few years now and as an 'out of area' property owner, they have relieved me of common landlord problems like emergency repair calls in the middle of the night and things like that. They have always been very responsive to my tenants needs & requests while putting my mind at ease in respect to getting any repairs done in a timely manner. THIS year has been quite different for me, as I decided it was time to sell my properties.
I wasn't sure who to hire that I could trust, then Sondra at PCH said that I should speak with James, one of the partners at PCH. It made perfect sense to have James in charge of the sales since he knew the properties already and he has a vast knowledge of the area and the current real estate market. That was the best decision ever! James took care of everything, making sure each unit was in good, salable condition & having some things repaired or replaced.
He was my eyes for this project, updating me along the way with pictures & phone calls. I trusted James completely and he didn't disappoint. Each unit got multiple offers just after a week on the market. THANK YOU James for your hard work! You made this daunting project seem effortless for me and I truly appreciate everything! Marlys Hussey
I wasn't sure who to hire that I could trust, then Sondra at PCH said that I should speak with James, one of the partners at PCH. It made perfect sense to have James in charge of the sales since he knew the properties already and he has a vast knowledge of the area and the current real estate market. That was the best decision ever! James took care of everything, making sure each unit was in good, salable condition & having some things repaired or replaced.
He was my eyes for this project, updating me along the way with pictures & phone calls. I trusted James completely and he didn't disappoint. Each unit got multiple offers just after a week on the market. THANK YOU James for your hard work! You made this daunting project seem effortless for me and I truly appreciate everything! Marlys Hussey
Leonard Peterson
Dec 26, 2020
Dana
May 04, 2019
Vanessa Godfrey
Jan 05, 2019
PCH is the worst management company, don't rent from them if you don't want to be constantly ignored when issues arise with the property. As a tenant I have been asked to repair a mold issue with the bathroom, when this is not my home! The appliances the property came with, have all malfunctioned and PCH expects for me to pay for an appliance that is not mine.
My home came with gardening services per the contract, the fence fell in JANUARY, and PCH is finally acting on this 4 months later. For the fence workers to come in and be able to complete the job, some bushes that are not my property have to be trimmed, and PCH has told me that if I don't want to be fined $500 I need to hire a gardener out of my pocket! PCH lacks customer service skills, and the management is aware and they still do nothing.
I am tickled with your reply, and will forward you the numerous emails that have gone unanswered. And the text your lovely Sandra telling me she will fine me $500 for the damn bushes. Mildew on the walls and paint bubbling up is not a cleaning issue. Good day ma'am
My home came with gardening services per the contract, the fence fell in JANUARY, and PCH is finally acting on this 4 months later. For the fence workers to come in and be able to complete the job, some bushes that are not my property have to be trimmed, and PCH has told me that if I don't want to be fined $500 I need to hire a gardener out of my pocket! PCH lacks customer service skills, and the management is aware and they still do nothing.
I am tickled with your reply, and will forward you the numerous emails that have gone unanswered. And the text your lovely Sandra telling me she will fine me $500 for the damn bushes. Mildew on the walls and paint bubbling up is not a cleaning issue. Good day ma'am
Tarek Kader
Nov 23, 2018
Best property management company to work with in town! If your looking for a company to manage your property or looking to rent a home you can count on Sandra and her team to be there for all your needs! Excellent customer service and amazing staff! Paperwork process was outstanding! You can count on PCH 10 Stars all the way! Thank you!
Ben Dubbels
Mar 06, 2018
PCH is a great property management company. After driving in our moving truck across the country, we arrived in Folsom one day ahead of schedule. PCH was able to contact the property owner and get us into the rental home one day early. They made us and our dog feel welcome. During the rental period, PCH addressed some minor property management issues promptly.
They ensured that a broken irrigation head was repaired quickly and they helped to coordinate the replacement of a faulty water heater. They also helped us to set up and administer our automatic rental payments. Thank you PCH! Best regards, Ben
They ensured that a broken irrigation head was repaired quickly and they helped to coordinate the replacement of a faulty water heater. They also helped us to set up and administer our automatic rental payments. Thank you PCH! Best regards, Ben
Jay H.
Jan 22, 2018
I used to view property management companies as being interchangeable, price being the primary consideration. Now, after having now owned residential rental property for several years, I realize I was mistaken. Like with most things in life, you get what you pay for and I have learned that not all property management companies are the same. PCH has been great.
I have found them to be professional, responsive, and proactive when it comes to managing my property. Since I started with them, I have received all statements and tax documents in a timely manner. PCH has always informed me promptly when a repair was necessary, or if some other matter needs my attention. On the two or three occasions I have had to meet someone from PCH at the property, the staff has been on time, even though my property is a fair distance from their office.
When the tenants moved out, PCH found quality new tenants very quickly, and much sooner than I had expected. Even though I have come to learn they managed a number of different properties, I have never felt as if I was treated any different as an owner of a single property, as opposed to a large commercial building. Finally, everyone I've worked with at PCH has been pleasant to deal with. And, for my money, all things being equal, I prefer to do business with people I like. Absolutely no complaints.
I have found them to be professional, responsive, and proactive when it comes to managing my property. Since I started with them, I have received all statements and tax documents in a timely manner. PCH has always informed me promptly when a repair was necessary, or if some other matter needs my attention. On the two or three occasions I have had to meet someone from PCH at the property, the staff has been on time, even though my property is a fair distance from their office.
When the tenants moved out, PCH found quality new tenants very quickly, and much sooner than I had expected. Even though I have come to learn they managed a number of different properties, I have never felt as if I was treated any different as an owner of a single property, as opposed to a large commercial building. Finally, everyone I've worked with at PCH has been pleasant to deal with. And, for my money, all things being equal, I prefer to do business with people I like. Absolutely no complaints.
Ma C.
Feb 05, 2016
Awful customer service. Sandra Berry who I specifically dealt with was disingenuous and had no people skills. When you have a special circumstance which affected your credit score, they'll tell you to write a note for the owner but once they've made their money, they don't bother getting in touch with you or communicating to the owner. They deal in fraudulent and discriminatory practices (IE ignoring proven documented income, exaggerating a late rent payment from years back in a 10 year rental history.)
Robert Marten
Nov 15, 2015
Terrible communication skills between owners and renters and complete disregard for state laws. Would never recommend to owners; renters should have lawyer on ready. We were a renter who signed a request for a pre-move out inspection. Against state law we were charged against our deposit after inspection without any notification. The worst part is they never returned any phone calls or emails, we were brushed off to the owner who didn't know the situation. Terrible service overall.
Lisa
Jan 13, 2011
PCH Property Management is a great company. They are very thorough in the screening of there tenants, they keep on top of the utilities paid back to the owners, and they respond to the owners quickly and cost effectively. They do not charge a fee on top of the vendor cost. They are the best property management company I have ever worked with. I would definitely recommend them to anyone I know.
