Burkhamer Property Services

The most rudest people I've ever met they are money hungry lowlifes who only care about the money and not about their tenants I have heard nothing but horrible horrible stories about them they need to be put out of business they do illegal renting policies that's discrimination horrible people do not rent rom them if I could give zero Stars I would I would give negative one

I called twice, spoke with the same lady explained everything. First, she was insulting when I told her when my husband gets off work, which is around 7 pm for nights. Her response, "well, can't you just take pictures and show him, haven't you looked at the pictures" I then go to say it's a lot of money to put in every month and I would feel more comfortable having my husband with me.

Second phone call I said we stopped by the place and peaked through the windows and called her to ask for a showing. Explained in the process of getting my dog to become a service animal. I have lupus and am going deaf. Also explained if it's a long process our dog will stay where's he's currently at until all the paperwork is completed. I had to stop her multiple times to repeat myself because she kept cutting in and interrupting me.

She just laughed and had a sarcastic "well okay". I don't know how you except to have business if you won't even let people finish their sentence. No wonder they only have a 2 star rating. Definitely won't be renting here.

Critical: Professionalism, Quality, Value Was going to give a decent review until we moved out and they charged us for every little thing wrong with the house. We returned the property in better shape than we received it. Shady company with shady ties.

Critical: Professionalism Sandy is a crotchety old lady with no respect for anyone. Save yourself the headache this is the WORST rental agency I've ever dealt with.

An overall poor rental experience. Petty deductions for cleaning after my pregnant wife and I spent days cleaning the apartment before moving out. We were charged for the back deck having to be swept, even though we swept it before we moved out -- it was outside, in the fall, right beneath a bunch of trees; this doesn't sound like a situation a tenant would normally be charged for.

Despite units appearing to be old enough to necessitate re-carpeting (evidenced by our neighbors who moved out having their carpets replaced upon move-out), we were charged several hundred dollars for carpet cleaning. The "amenities" of the apartment left a lot to be desired: our unit had no screens and they explicitly mention that they will never put in screens in order to save money; the windows didn't insulate well, and we were contractually obligated to keep the heat at a certain level and to keep the blinds open the majority of the time; we found hair in the shower drain on our move-in day, before either of us used the shower; several drawers in the kitchen were sticky upon move-in.

I know we signed the lease with these provisions, but I think it is still worth mentioning that this is the quality of a unit they deem acceptable. I don't know that we ever had an interaction with Kelly or Sandy wherein they were not condescending. Between the move-out pettiness, the overall interactions with the rental staff, and the poor quality of the unit, we would strongly recommend renting through a different agency. Our experience was not positive.

We rented from them for six years never missing a single payment. We did our duties as tenants and let them know right away when things in the house needed repair. We were always blamed as the cause. One example is that the shower which is over 20 years old would sometimes not fully shut off. we would notify burkhamer and they told us that we are young and "turning off the water too hard and causing it to break".

I'm pretty sure we know how to use a shower. the plumber who came out even agreed with us that the hardware was old and needed replacing. when we moved out we paid a professional cleaning company to clean the house front to back. Three women were out for most of the day scrubbing every corner of that house. Keep in mind we were already pretty clean people and kept up with daily maintenance cleaning.

We did a walk-through with Sandy burkhamer prior to moving out and she pointed out a few things which we took care of. There was a back deck to the property that we even pressure washed which was not on the list to do. But we like to leave things nice before moving out. the house was spotless and we had checked off every item of the list. a few weeks later I got a call from Kelly burkhamer. she says that we not only are not getting our deposit back but we actually owe them money.

She said they spent six hours having to clean the house specifically areas that were already cleaned by the service we paid for. now to be fair to burkhamer there was one thing in the house that I did that was outside of the contract which was install some door latches for extra security. I understand fully that I am responsible for paying for that because that's outside of the contract.

I can't hold that against them. But 6 hours of cleaning is ridiculous for a house that was professionally cleaned by three people for most of a day. We also paid a pet deposit prior to moving in and yet we got billed for extra cleaning because of "dog smell" despite our dog being well potty trained and never going pee or poop inside. the carpets in the house were well over 6 years old and the state law even recommends replacement of the carpet in rentals that is that old.

But again rather than do the right thing they stick you, the tenant, with the bill and just move in the next person. That's what we get for 6 years of faithful rent payments and taking care of the property as a dutiful tenant. they will nitpick the tiniest things and find any possible excuse to not give you your money back. They know that most people will not fight it in court because they don't have the time or money. every place we have rented from before has always given us our full deposit back and has been sad to see us go.

They have always appreciated the extra length we have gone to care for and clean their property. Not burkhamer. They are petty and cheap and will find any excuse to maximise their profit at your expense. Avoid them at all costs.

I'm entirely sorry that I even interacted with this company. In my opinion I would not. Especially if you can't afford to lose money for outrageous charges. When I moved in I thought it was a cute apartment. Then about a week later I couldn't figure out what this horrendous stench was coming from my kitchen. I looked and looked and then I found rotten vegetables coming from one of the cupboards left by the previous tenants.

I also had to personally replace the stove exhaust filter because the one that was left was falling apart and caked with what looked like years of grease also left by the previous tenant. The fridge next to the stove was also caked with grease which I had to scrub for hours to get off. However when I moved out they "spent two hours cleaning" even when I spent two weeks cleaning it myself and left it in spotless condition.

Also immediately after moving in the garage space under the units leaked water enough to be coming out from under the door of the garage and onto my personal items. But don't worry because they have a team of what looked like ex meth heads to come into your home and "fix" it while smoking in your bathroom and leave the butts in your toilet even though the landlords have a very strict no smoking policy.

They didn't even fix the leak. I had to have my friend come over and help me fix the leak because I was tired of my items getting wet. Back to the strict no smoking policy. During my stay I was going through a divorce and picked up an old habit to help with the stress. I did so outside only, never in the residence as did the person downstairs. Shortly after I got a message from my landlord that they had been video taping me doing so.

Which by the way is illegal for them to do. On top of that they would drive past my residence and lay on the horn all the way around the block. Talk about harassment. All this for a tenant who not only paid rent every month but paid it early and left the apartment spotless only having been there six months. They kept nearly 600 dollars of my security deposit.

I've rented several times in my life and have NEVER had anyone keep that much money. Ever. Especially not after leaving it in better condition than I rented it. Good luck to you if you decided to risk renting from this company. I didn't think the reviews could have been true when I did. I was sorely mistaken. I'm glad to be done with these people.

Critical: Professionalism No thanks! Too many house visits. "12 times a week" there strict water policy is completely over rated. And to top it all off they would come in and use our yard for yard sales every other weekend. They said I had to pay move out fees.

I rented from burkhamer for 6 months in Montesano. After finding out I had to move due to my daughters type 2 diabetes. "because of multiple dirty needles found in the carpet, vents, And unfortunately in my sink". I was late on rent for 2 hours. And she curbed stomped my grandma like it was the middle of the Great Depression. All in all. Probably wouldn't rent again. I love black people don't get me wrong. BUT I was also robbed by a gang.

This rental firm is a joke. I have heard nothing but horrible things, and despite not renting from them myself, have been witness to the abuse they inflict on their tenants. And before the owner comments on my review, yes i keep my name anonymous, yes i really do know people that have rented from these people, and i have really seen just how horrible they are.

I have seen the stress and heartache people are put through by them. My own family has fallen victim to these scam artist. For you safty, sanity, and dignity, please DO NOT rent from these people. They demand money for things that aren't the renters responsibly, refuse to fix anything stating that its somehow YOUR fault, and will call or even come to the home to badger, belittle, and frankly bully you to get what they want. Save yourself from the abuse, go through another rental agency.